We need an Australian-style GSCOP to support suppliers through CPIs

There’s no denying GSCOP has made a difference. Retailers take the codeseriously – even Amazon has scurried to adapt since falling under itsgovernance. It is however a very thin and vague document, which is unfit toassist suppliers in today’s inflationary marketplace and the overridingnecessity to implement cost price increases (CPIs). Groceries Code Adjudicator Mark White, […]
Why shrinkflation isn’t the crime it’s often made out to be

I’ve just had a call from a reporter asking for comment on the heinous crime of‘shrinkflation’. This happens at least once a year. Whenever someone notices aCreme Egg got smaller or a box has less powder in it, the hares go racing on aconsumer deception they’d love to be the first to expose. Imagine their […]
The UK economy is heading for stagflation. Protecting jobs will be critical

On top of an acute inflationary environment, we now have a European war thatwill take it to a new level. I believe the UK economy is on the brink ofstagflation – a combination of persistent high inflation, a stagnant economyand increased unemployment. Keeping jobs will be critical. The effect of the conflict on global commodities […]
Retailer delay tactics on cost price increases are crippling for smaller suppliers

As predicted, there is no sign of let-up on rising input costs and we are in anupward spiral of price hikes. Discounter and private-label shares are comingthrough as a result, and the major mults are pushing back on justifiablesupplier cost price increases (CPI) as best they can. Unable to turn the tide,the best tool retailers […]
Inflation is only just beginning. Suppliers and retailers have a rocky road ahead

Inflation is a curse for many, and this series of seemingly relentless costincreases is far from over. Back in September 2021, I predicted inflation wouldtop 5% before Christmas on BBC’s Today programme. Seeing the ONS published 5.4%for December, I feel obliged to add my view to the matrix of analysts assessingwhere it is heading in […]
Supermarkets need q-commerce to win back share from discounters

Convenience is the new weapon in the battle againstAldi and Lidl, says David Sables, CEO of Sentinel ManagementConsultants It’s great sport tracking retailers’ shares over the Christmasperiod. However, a tactically strong Christmas execution is nolonger a good indicator of long-term prospects in grocery. Thereare too many disruptive dynamics in today’s market. Breaking it down, the […]
Retailers must stop demanding 12 weeks’ notice on cost price increases

I’m glad my column back in August has drawn industry attention to retailers’ outrageous demands for proprietary informationon cost price increase ‘justification forms’. As the discussion continues, one phrase that keeps grating on me is ‘12-week notice’. This suggestion that this notice period is necessary on CPIs is wrong. Do check, of course, that no signed […]
Major grocers soared in the pandemic, but 2022 will be the year of small business

The large grocery suppliers fared better in lockdown as consumers stocked up onbig brands in their time of adversity. This was not just down to consumersbecoming less adventurous when all around them was turning to mush – it wasalso driven by the retailers’ choice to simplify ranges in their quest to keepa core weekly shop […]
Without Indomitable Spirit, You may not be cut out for a Sales Role

I’m often asked what makes a good salesperson. It’s obvious, isn’t it? Great salespeople are likeable, respectable, not up themselves, positive, persistent, skilled communicators, great with facts, persuasive with figures and ambitious team players. Plus, you need an element of dynamism and cynicism. Shall I continue? They are tough but caring, flexible but strong, and […]